Tuesday, March 20, 2007

Using BEST OFFER on inventory listings

When you move items into your store inventory, you have the option to ACCEPT OFFERS FROM BUYERS. This is a terrific feature. BEST OFFER gives shoppers the power to bargain with you, and it gives you the opportunity to sell more items. Let’s say that you have a child’s coat in store inventory at a fixed price of $10. It has been sitting there for a while. A shopper comes along and offers $8 for it. Certainly, you would accept their offer and take the $8. You have made another sale, will receive another positive feedback, and have created a relationship with another customer. The customer is happy because you accepted her offer. You have empowered that customer and made a sale at the same time. Everyone is happy.


The idea is to get more sales, and keep people coming back to your store. I see this happen all the time, the shopper may not spend much on the first item, but the next time around they will spend more. Once the customer experiences your great customer service, polite emails, and fast shipping, they will be back.

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